Patient and carer experience of cancer care in Colchester

Earlier this year Healthwatch Essex carried out a study of patient and carer experiences of cancer services in Colchester.

This was in response to a report by the Care Quality Commission in November 2013 which identified a number of serious issues with cancer services at Colchester Hospital University NHS Foundation Trust (CHUFT).

More than 200 patients and carers who had experienced cancer services at Colchester General Hospital or Essex County Hospital over the past 3 years took part in the study. This is the first time that patients and carers have been asked by an independent organisation about their experience of cancer care and treatment in Colchester.

Healthwatch Essex are pleased to share the report with you today.

Download a copy of the report. 

Read the summary report. 

Please feel free to share the report as widely as possible – with colleagues, via your networks, social media, newsletters and other channels.

The report highlights the need for health and social care services to make meaningful use of patient and carer voice and lived experience. We have also sent copies to all relevant stakeholders across the NHS and beyond, including the patients and their carers who were interviewed as part of the study, senior staff at Colchester Hospital University Foundation NHS Trust (CHUFT) and others associated with the delivery of cancer care in Colchester.

In terms of the next steps, the report will be presented to the Incident Management Team, chaired by NHS England. Healthwatch Essex look forward to working with partners as we explore positive and constructive next steps.

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