MS-UK launches live web chat service

MS-UK, the national charity supporting anyone affected by multiple sclerosis to make the most of today, has launched a live web chat feature on its website at www.ms-uk.org/livewebchat.

MS-UK has launched the new web chat service to support more people affected by MS. Between 2013 and 2014, the charity experienced a 23% increase in the amount of people who use the MS-UK Helpline.

In January 2015 the MS-UK Helpline supported 32% more people compared to January 2014.

The MS-UK Helpline now has web chat image

Amy Woolf, CEO of MS-UK, says

‘By launching the live web chat service, we hope to offer people another channel to connect with trained MS Advisors. Not everybody likes talking on the telephone, but they still want an instant response to their concerns. The growth we have seen in the past 12 months of people wanting information and support about multiple sclerosis tells us we’re doing the right thing.’

Since 1993, MS-UK has offered information and support to anyone affected by multiple sclerosis via telephone. The MS-UK Helpline is confidential, unbiased and completely free.

About MS-UK

At MS-UK we are dedicated to giving support and information to anyone affected by MS. We offer a range of services including our Helpline, publishing New Pathways magazine and access to our Wellness Studio at Josephs Court, MS-UK Centre of Excellence. Find out more about MS-UK online at www.ms-uk.org.

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